Starting April 2025, Kenyans will no longer need to visit police stations to report incidents as the government rolls out its plan to digitize the operations of the National Police Service (NPS).
The announcement was made on Tuesday, January 14, 2025, after Principal Secretary for Internal Security and National Administration Dr. Raymond Omollo met with European Union Ambassador to Kenya, Henriette Geiger, to discuss support for the initiative. The meeting follows the Security and Defense strategic dialogue with development partners held in late 2024.
Key Features of the Plan
The Ministry of Interior stated that the new system will include the introduction of a digital Occurrence Book (OB) and a platform for processing traffic fines. These advancements aim to modernize police operations, enhance efficiency, and curb issues such as the disappearance of records from manual OB books.
“Beginning April 2025, you will no longer be required to visit a police station to report incidents. These efforts, building on the Security and Defense strategic dialogue, will introduce a digital system for processing traffic fines and implementing a digital occurrence book,” the Ministry announced via social media.
Background on the Digital OB
The push to digitize the OB began in 2017 as part of police reform efforts. The first pilot of the digital OB was conducted at Kasarani Police Station in Nairobi on November 22, 2019, under then Inspector General Hillary Mutyambai. It was officially launched by former Interior Cabinet Secretary Fred Matiang’i on November 3, 2020.
The digital OB initiative is expected to enhance record-keeping, prevent tampering, and improve accessibility for both police officers and citizens, marking a significant step in Kenya’s efforts to modernize its security services.
