Super Metro Limited has refuted claims by the National Transport and Safety Authority (NTSA) regarding the suspension of its operator licence, dismissing them as outdated and inaccurate.
In a statement issued on Thursday, the company insisted that it had fully complied with all regulatory requirements and resolved any concerns raised before the suspension was enforced.
Super Metro stated that NTSA’s concerns about vehicle inspections, driver qualifications, and labour compliance had already been resolved prior to the suspension.
According to NTSA, out of the company’s 294 vehicles, five had expired inspection certificates, 15 lacked valid Road Service Licences, and some had speed limiter issues.
However, Super Metro clarified that all necessary certificates and licences had been renewed before the suspension took effect. The company also noted that once speed limiter issues were identified, the vendors promptly addressed them across all affected vehicles.
NTSA further alleged that 64 Super Metro drivers had failed a retest conducted on March 10, leading to the suspension of their licences.
In response, Super Metro stated that all the affected drivers had already completed the required retraining and retesting three weeks earlier.
“All affected drivers have been recertified and are fully qualified,” the company maintained, adding that NTSA’s claims did not reflect its current operational status.
The transport authority also cited violations of Public Service Vehicle (PSV) regulations, including issues related to labour practices and statutory deductions.
Super Metro, however, asserted that it had ensured full compliance by providing signed employment contracts for drivers and staff, as well as maintaining up-to-date records of PAYE, NSSF, and other statutory remittances.
“These records are available for NTSA’s review,” the company said.
Super Metro emphasized that it had cooperated fully with NTSA throughout the investigation, submitting all required documentation. The company described the suspension as unfair, warning that it would negatively impact thousands of employees and passengers who depend on its services.
“We urge NTSA to review our compliance efforts and reconsider this suspension,” the statement read.
